Enable or Disable Talk via API
Publicado 07 sept 2021
Feature Request Summary:
There should be a way to enable or disable a Talk license via the API. We can turn on or off Chat licenses via the API but doing the same for Talk is strangely absent.
We need this feature available for individuals who do not have an Enterprise plan.
Description/Use Cases:
Via the API, we should be able to enable or disable Talk licenses.
There is a convoluted way to do this via custom user roles but that is only available with an Enterprise plan. We can already turn on and off Chat licenses via the API, even if we are on the Professional plan. Why can't we do the same for Talk? We should have the ability to do this.
Business impact of limitation or missing feature:
This limits our ability to manage users via the API. We want to automate user changes and without this ability, we are forced to do steps manually because the feature is strangely missing.
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4 comentarios
Timothy Pisarski
Thanks, Josh. I've reposted it there as well.
Tim.
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Josh
Hi Timothy!
Feedback on Talk Here's a different link.
Thanks!
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Timothy Pisarski
Joshua,
Your link to the Product Feedback page links to the page where I posted this. Is there somewhere else I should post this?
Thanks,
Tim.
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Josh
Hi Timothy,
Thank you for your message here.
You are actually correct, adding talk license via API is only applicable to Enterprise plan currently and I get how you feel on this.
If you have the time, please post this as well in our Product Feedback page so that product managers can review it.
Thank you again for your feedback on this. This will help us improve our service for customers.
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