Light Agents should be allowed to create views

5 Comentarios

  • Dan Ross
    Community Moderator

    I like the idea Danielle's idea of Light Agents being able to make personal views only, but if that were to happen, I'd want to add that admins definitely need access to be able to see and edit other users personal views.

  • Julio Cesar
    Zendesk Luminary

    @..., totally agree with you..

  • Tracy Leighton

    Agree!  Need admin access to list views and possible even groups to share them with (light, agent, admin)

  • Cheyenne Trommels - Oorebeek

    +1 !

  • Clint Huffman

    I'm also really interested in this - we have a huge group on "non-request workers" that still need visibility - for instance our customer success and professional services organizations.


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