I'm using Zendesk Suite.
I tried to set up a view that would contain tickets with breached SLA targets.
Here are the settings:
However, this doesn't seem to work as 0 tickets are shown in this view.
Explore report says I have 10 tickets with breached SLAs for the past month. Yet, they are not displayed in the view. Has anyone encountered such a problem? Do you have any tips on where I'm missing things?
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