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Customize Status Field Values

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Publicado 21 dic 2010

It would be great to be able to customize the status field drop down and specify which status values are considered closed (and open for that matter) Much like Salesforce's Status picklist where you can check which values are default and closed


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Hi Aime, the link should be working now 👍 

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Nicole Saunders

Zendesk Community Manager

Hi everyone! As Gaurav said, thank you all so much for your feedback and for playing a role in this feature development. 

Since we've now delivered on this request, we're going to close this thread for further comment. If you have feedback on the new functionality, please start a new feedback thread. If you have questions about how to use it, you can post those in the Q&A discussion topic

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