Require CAPTCHA verification before users can submit a form through the Web Widget.

6 Comentarios

  • iViking

    I'm 100% in support of this and am surprised it's not been actioned long ago. We operate our own 'ask a question' system at the moment and the addition of a captcha would be essential to us port over to the widget.

  • David Tweedie

    I agree. 100% required.

  • Sydney Neubauer

    We actually don't see an option to enable CAPTCHA even on our web forms. Has this been removed?

  • Dave Dyson
    Hi Syd,
    For web forms, CAPTCHA was made always-on by Zendesk last year (this post was from 2019, before that happened): Announcing always-on CAPTCHA for bot prevention
  • Oliver Tietze

    Dave Dyson it seems that page had gone missing or I have no access.

    We need a CAPTCHA, we can't switch it on, but also we don't see it on the 'new request' form, neither ANY helpful information in the forums. Does a helper needs to be integrated? Where's the How-to?

    Any help appreciated


  • Dave Dyson
    Community Moderator

    Hey Oliver, sorry, those Announcement posts don't always stay up forever. Here's some up-to-date info on CAPTCHA:


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