So for some reason that I do not get the user list is removed after you enable agent workspace. Instead one has the customer list page, which is a list dedicated to endusers.
Why did you remove the previous complete list? And why does this page does not even have a button or link to create a new user? Instead it has links for bulk im- and export only.
Yes, you can use the "+ Add" at the top of each page but why? Would you go to the trigger page and not find a "Add new trigger" on the page? And search it in the tab pane, where you handle tickets. In a submenu of the button that you use to create a new ticket? Would you go to the list of extensions and then searching the function to add a new extension in the ticket tabs pane?
Every other topic has their own intuitive GUI. Trigger, form fields, dynamic content and everything else. Only users are abandoned. Why? Especially when you had a good GUI for that pre agent workspace.
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