Our team makes heavy use of macros that link to help centre / knowledge base content. Unfortunately, the "rapid resolve" tokens don't get injected into macro links, meaning the majority of our content that we share with customers do not get the benefit of this feature, which will automatically solve the ticket if they customer clicks the "Yes, close my requests" button when reading the associated article.

So that macros can also benefit, there should either be a placeholder for this token, or all knowledge links should automatically have this injected based on an account setting.