Default different brands for agent

5 Comentarios

  • Christine Jost

    no comment from Zendesk or Woraround - suggestion from others? We have the same big problem...

  • prakash.sati

    We also need solution for this, Zendesk has no plans i believe to restrict the Brands.

    Some workaround will be helpful!

  • Alina Wright
    Zendesk Product Manager

    Hi all, this is a key piece of feedback that we will consider for our multi brand efforts planned for later this year. I'll follow up on this post with updates, so please 'follow'.

  • Caroline Kello
    Zendesk Product Manager

    Hello everyone!

    We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on July 27 at 11AM CDT for our PM Roundtable on Permissions and Audit log. It’ll be an open discussion on what is and isn’t working for you on this focus area of Zendesk. We'd also like feedback on the challenges you have around brands. So please bring those questions, concerns and feedback because we want to hear from you! The link to register can be found here, we’d love to see you all there.

    Best regards, Caroline and Alina

  • Shawna James
    Community Product Feedback Specialist

    Thank you so much for providing feedback on this area! We want to note that this feedback has been logged. In case you missed it, we wanted to make sure you saw the recording and event follow up from our most recent PM Roundtable on this subject matter. Please find the recording and follow up article from the event. Thank you again for your feedback!


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