Ability to Search for Multiple Ticket IDs in order to Bulk Update
Bulk updates are great, however I find myself frequently needing to update certain tickets with a bulk action. Unfortunately, in Zendesk support, I am unable to search for a string of Ticket IDs for me to update. It would be nice if the search results would allow us to search for a comma separated list of Ticket IDs in order for us to perform a bulk update. Typically I would create a view and then perform the bulk action, however, views also do not allow you to set a condition based on a string of ticket ID. There is no other element that is common on these tickets that I can use to create a view. Therefore I have to manually update the tickets one by one. It would be extremely beneficial and save hours of manual updates if we were able to create a list of specific tickets that require bulk updating.
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