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Adding extra details to Side Conversation

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Sonali Maunick

Publicado 30 may 2023

Hi!

It is an expected behavior that the Email Address of the message being forwarded via a Side Conversation is not copied across. Only the name of the sender does. 

Could the Email Address also be included?

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    Dan R.

    Zendesk LuminaryCommunity Moderator

    It would be great if in addition to the details Sonali requested if we could add placeholder support for the comments in side conversations too please!

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