Ability to set default sorting order when searching for ticket requests
Publicado 17 oct 2024
When searching for tickets, we would like the ability to set the default search results for the order the tickets appear.
In some instances, the first results that appear are tickets from 2 years ago, we would prefer to be able to set our preference in the results such as display by request date so we can see the results from the most recent request.
I would imagine the functionality would work similar to the ticket views how you can set your preferred order by as per below:
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2 comentarios
Scott Tynan
Every table view in the system should have this functionality.
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Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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