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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Help with the Android SDK (:
      I need some help with an issue happening with the SDK we implemented in our App (to allow users interact with us via cha...

      Publicado 14 nov 2024 · Rafael Moreira de Oliveira Lopes

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      File Upload Fails Using Zendesk Chat SDK
      Hello Zendesk Support, I am encountering an issue with file uploads in the Zendesk Chat SDK when using a custom Ch...

      Publicado 13 nov 2024 · Sadev

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      Buttons in messaging show "option not supported"
      When using the messaging widget on both Android and iOS and creating buttons with options for customer to click, the but...

      Publicado 12 nov 2024 · Nadine-test

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      Unity SDK NullReferenceException in Zendesk.Runtime.UI.RecyclingScrollRect
      I am evaluating Zendesk Unity SDK, and after following the

      Publicado 04 nov 2024 · jg-outerdawn

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      We are using the 2 app SDKs. How to trigger a email template response?
      The team have deployed the SDK across iOS and Android but I cannot figure out what we need to do to trigger a notificati...

      Publicado 05 nov 2024 · MoreHarvest ZD Admin

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      Android SDK Bug | RetryDialog is behind the dimmed curtain
      Steps to reproduce: 1. Navigate to RequestActivity (chat) 2. Turn off the internet 3. Try and fail to send a message, an...

      Publicado 30 oct 2024 · Ildar Ishalin

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      Custom fields for authenticated users with the Chat SDK
      Respondidas
      I have read the documentation for “

      Publicado 13 sept 2021 · Danilo Charantola

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      iOS - Zendesk Support SDK - iOS 12 crashes on latest SDK version - 8.0.2
      I recently updated our ZendeskSupportSDK from 6.1.4 to 8.0.2 and started getting crashes when testing on an iOS 12 devic...

      Publicado 10 may 2024 · Erik Bye

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      Double loading in my application in the top bar of Zendesk
      In my Zendesk application in the top bar, my application is loaded twice and sends blocks of the same page. Can you tell...

      Publicado 07 oct 2024 · Andreas Paita

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      Android Support SDK version 5.1.1 is adding multiple permissions to our manifest file
      Hello Zendesk,we are using your Android Support SDK version 5.1.1 (com.zendesk:support:5.1.1). We realized that this SDK...

      Publicado 08 ago 2024 · Backo

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