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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      Multiple portal one agent view
      Hello everyone, I am still new to Zendesk community, I am trying to study the possibility to implement the solution for ...

      Publicado 12 ene 2024 · Meriem NAIM

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      Zendesk App para Google Chat
      ola, estou com um problema pode me ajudar? Estou utilizando zendesk app no meu space do google chat. Porém, quando insir...

      Publicado 01 feb 2024 · Daniela Amorim

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      Reply with Private message to FB comment
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      Is there a way in Zendesk or an app to reply with Private message to FB comment just like the "send message" in Meta acc...

      Publicado 01 feb 2024 · Abdelhameed Khaled

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      Is there anyway to send Firebase Access Token Key and SendId in Application Runtime?
      Because of our company policy, we won't give access token key and send id to anyone including me. The only way we can ge...

      Publicado 01 feb 2024 · Min Phone Nyunt Win

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      PHP 8.2 Deprecated Notice for WordPress Plugin
      I am seeing the following warnings in my debug.log when using PHP 8.2 with the "Zendesk Support for WordPress" plugin (<...

      Publicado 19 ene 2024 · LPC Camp Director

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      API data about un-created organizations
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      In the agent workspace, there are frequently suggested organizations for agents to create, where it will say "NewOrganiz...

      Publicado 29 ene 2024 · mfg

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      Oflow
      I am trying to login into linnworks via Oflow app however my login does not work, do you require an admin account to con...

      Publicado 23 ene 2024 · Luke Painter

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      JIRA Field Mapping
      Respondidas
      I have a pretty basic setup, where I have 4 JIRA fields mapping to Zendesk, and only that direction. The fields are:

      Publicado 13 dic 2022 · Jake Warren

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      Condition Statement in webhook body
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      Hi Folks, probably something easy I'm missing, but I have a trigger that calls a webhook to post an internal comment to ...

      Publicado 18 ene 2024 · Shane Weber

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      Change appearance of chat page top bar (want to add app logo instead text)
      I need to change the appearance of chat page on Android & iOS SDK. What i need to do is to change the text at top ba...

      Publicado 18 ene 2024 · Dhiyaaul Auliyaa

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