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Q&A - Help center and community
Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.
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Hyperlinking Help Center Categories
Respondidas
Hi all, We use the Humble Squid theme for our Help Center. Within our Help Center, we currently have it broken out into ...
Publicado 10 jul 2015 · Michael Hamilton
14
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Votos
34
Comentarios
Add HTML to the Category Description
Respondidas
In the Help Center, I want to add a link (and some other simple HTML) to the description field for just one category (fo...
Publicado 10 feb 2015 · Permanently deleted user
15
Seguidores
0
Votos
22
Comentarios
Hide Empty Fields in my Activities Page
Respondidas
I have custom fields and forms and some fields don't appear on certain forms. However, when an end user goes to their ti...
Publicado 06 ene 2015 · Administrator
9
Seguidores
0
Votos
14
Comentarios
How can I remove a section or category from the help center?
Publicado 06 may 2014 · DebbieCampbell
12
Seguidores
0
Votos
22
Comentarios
I needed to move 40 articles from one section to another. (All sections use "manual" ordering, not date-based, nor alpha...
Publicado 22 dic 2023 · Editor (Amber)
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Is there a feature that would notify a publisher when an article is new or has been changed - and is waiting to be publi...
Publicado 07 dic 2023 · helen boyian
2
Seguidores
1
Voto
1
Comentario
Hi! In our articles for the Help Center, we use attachments when a client needs instructions or an example of how to fil...
Publicado 01 dic 2023 · Evgeniy Litvin
2
Seguidores
3
Votos
1
Comentario