Sean C

Two years later, this doesn't seem to have changed much. All too easy to let duplicate/near-match/typo labels flood the labels selector. Would love a way to clean these up, merging duplicates and/or removing unused or erroneously created tags within the ZenDesk /hc UI.

That "merging duplicates" point is the one that makes this a little more than a quick 5 minute hack on the API. Would love to see an official, vendor-provided fix.