Like In Facebook
Is it possible to developp a feature in order we can through Zendesk like Facebooks messages?
Can you provide any additional details about what you're requesting?
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I agree, this would be quite nice to react to requester messages. I find that sometimes, depending on the context and content of the message, perhaps a response is not needed, so a simple "like" to the message or another option to react to it using emojis would be useful.
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