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Sending GIFs in replies to public tweets

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Hannah Voice

Publication le 05 janv. 2021

Since moving to Zendesk, we have really been missing the ability to include GIFs in replies to our public tweets. We do a lot of support on social media and including GIFs is a big part of creating a fun and engaging support experience with customers.The GIPHY App integration is great, we just need it to work on social tickets! 🙏

Have any other Zendesk customers found any workarounds for this?

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