Tip: How to add CSS to Web Widget
Add CSS to Web Widget
Zendesk level: Beginner
Knowledge: Javascript, HTML, CSS, Web Widget
Time Required: 10 minutes
Documentation, customizations, and troubleshooting on GitHub: https://github.com/Ajhad1/Zendesk-Customizations/tree/main/Web-Widget/Hide-System-Fields
How it works (simplified):
Uses the default ability to run Javascript on Widget open to append CSS to the Web Widget itself.
Prerequisites:
- You must be using Zendesk Support
- You must have access to the Web Widget
- You must be able to modify the code where the Web Widget will be inserted as HTML
How to Install:
- Copy the default Web Widget Script from the admin menu in the Agent interface.
- Navigate to the website where you will be inserting the Web Widget.
- Paste the HTML code into the HTML source code of the website.
- Below where the code has been inserted, input the reference code. GitHub
- Adjust the CSS to match your needs.
- That's it.
Notes:
- In my example, I found the class for the Zendesk Branding and set it to be hidden. It no longer shows on the Web Widget.
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This is an awesome user tip Alejandro!
Thanks for taking the time to share this with everyone :)
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Thanks, I have plenty more. Just trying to find time to get them up here.
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