Tip: Support Trigger Configuration & Group Routing for Messaging

2 Commentaires

  • Jennifer Rowe
    Zendesk Documentation Team

    Thanks for sharing this great tip, Clik Rogan!

  • Clik Rogan

    I've just made an edit to my snippy provided. 

    Updates are;

    • Channel > is > Messaging 
    • Moved my unique ticket field to "meet ANY of these conditions" - This way if we have any other flows needing to be routed to this team, we can simply add it here. 

Vous devez vous connecter pour laisser un commentaire.

Réalisé par Zendesk