Ugly links from Guide in Chats
Adding links to Guide articles to Chat and Facebook Messenger tickets results in really long and ugly URLs
Those links could at least be trimmed after the article ID, to skip all the additional parameters.
Can this please be prettyfied as this isn't something we would like to send to customers?
- it looks like a scam / junk links
Can only agree, this looks horrible and really unprofessional...
Very much agree.
Agreed! It looks so horrible and it takes all of the chat widget space.
Agreed! Why is this not possible to put the Hyperlink such as in E-Mail Tickets?
Can you please adjust this!
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