Report on Article Links

13 Commentaires

  • Ad Astra

    100% agree!! 

    4
  • JACQUELINE LEHR

    Agree wholeheartedly! There are too many use cases to enumerate why this feature would be, well, useful. Thanks for your consideration, Guide team!

    1
  • Justine MacLean

    It would be good to be able to have a report to see links to to external sources as well.

    In addition, being able to see broken links. 

    5
  • Lorrie Giesbrecht

    Is it possible to extract a list of links in articles with API?

    1
  • Leslie Davis

    I definitely need a report that shows all broken links. As I update and merge articles, I'm worried I'm creating broken links in the process and there's no way to know.

    2
  • Nicole Gogel

    Same here! I posted about the need for this functionality here:

    https://support.zendesk.com/hc/en-us/community/posts/115007417707-Managing-Links?page=1#community_comment_1260802458370

    There's other people out there who want to see this!

    0
  • sorin

    Hi everybody,
    I am working on an app that enables you to export a list articles and all the links within each article. The broken links & images are automatically detected and highlighted in the export.
    It will be released soon, at no cost for all the requests coming from this thread.
    You can register for early access here.

    1
  • sorin

    Hi everybody,

    I'm pleased to let you know that the Help Center Export app was approved by Zendesk and it's available now on the Apps Marketplace. You can give it a try here.

    2
  • Nicole Gogel

    The app works only with Support? Not Guide?

    0
  • sorin

    @...

    it integrates with Guide's API but it's published in the apps directory under Support (there is no category in the Marketplace for Guide apps).

    0
  • Nicole Gogel

    Ok great!

    0
  • William Grote

    Thank you - just signed up - can't wait to try since literally today I was asked to do this task manually

    0
  • Gorka Cardona-Lauridsen
    Zendesk Product Manager

    Hi all, thank you for your feedback!

    Currently we do not have plans to build this as a native feature, but this is a perfect example of the strength of our developer community. Huge thanks to sorin for providing an app for this!

    1

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