Feature Request: Hide ticket fields in web widget
Based on https://support.zendesk.com/hc/en-us/community/posts/360043970893-Hide-ticket-fields-in-web-widget
Submitting on behalf of @... and myself.
Feature Request:
Add the ability to Hide ticket fields in web widget
Use Case:
This would allow Zendesk Admins to pass information into the Web Widget without having to display it to the End-User. This would also allow the passing of information into the Web Widget without the End-User making changes to the information.
Description/Example/Use Cases/Proof of End-Users Requesting:
https://support.zendesk.com/hc/en-us/community/posts/360043970893-Hide-ticket-fields-in-web-widget
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Yes, please! +1
Such a useful feature for customizing the webwidget -
YES PLEASE, I have prefilled fields that I would like to hide!
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Yes, please. We have a field that is used on multiple forms but on the widget, we need this field to be hidden.
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Please add this! We just signed up and I'm disappointed to see that this is not possible to do.
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+1
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Is there an update on this?
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+1. Yes please.
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+1 please! we want the widget to be as simple as possible but some more additional fields shown in the form.
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+1
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Yes please. +1
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How are we still waiting for this!!?
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Okay, at least follow the same form conditions versus showing ALL form fields. If the field wasn't shown on the customer facing form based on conditions, it shouldn't be displayed to the customer in the portal, right? Common sense??
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12 Commentaires