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Feature Request: Capability to suppress the "Operating hours have started" Notification
Publication le 09 mai 2022
I didn't see an existing article about this, but it would be a plus if we could suppress and control the "Operating hours have started" notification for those with a chat license.
Not everyone with a license signs in to take chats, for example those that use the chat analytics tool, and we not have some channels open with messaging that don't sign in as well to work tickets (proactive messaging cases). The notification becomes a nuisance for those use cases.
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