Providing access to tickets silently

2 Commentaires

  • Lou
    Community Moderator
    The Product Manager Whisperer - 2022

    You can use followers for that:

    Using CCs, followers, and @mentions

    0
  • mfg

    Lou - I believe that I laid out in my post why that doesn't work. In particular, my agents don't want that many notifications

    0

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