Feature Request: User Default Landing Page

5 Commentaires

  • Pedro Rodrigues
    Community Moderator

    This would be very useful, Hannah Lucid! Make sure to also share a vote here.

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  • Hannah Lucid

    Pedro Rodrigues I did upvote that post as it definitely aligns with the thought. I've used Help Desks that have allowed for this customization and would love to see Zendesk's adoption. 

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  • Zac Garcia
    Zendesk Product Manager

    Hannah Lucid - thanks for this feedback. Views is clearly the preferred starting place for agents right now, and the Dashboard is often skipped over when agents logged in. We'd like to make the Dashboard a much more relevant and highly useful experience. Would you be open to chatting about how we can make that happen for your team?

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  • Hannah Lucid

    Hi Zac Garcia, yes! Let me know what you need from me in order to get this scheduled. 

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  • Zac Garcia
    Zendesk Product Manager

    We'll reach out over email!

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