Ticket Comparison between Created Vs Solved
Ticket Solved - This year
Ticket Created - This year
Ticket created - Month
There is no way to see the comparison report by month for created Vs solved tickets. If I use Created Date - month as an attribute in a column for the bar graph then it gives wrong counts for solved tickets. And If I use Solved Date - month as attribute in columns then it gives wrong counts for created tickets.
We need independent hrs/Days/Week/Month/Years attributes.
Hi SearchUnify, please check this comment. Hope it helps!
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