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Language recognition for internal posts and social media tickets

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Alex Megalos

Publication le 04 janv. 2023

The language recognition/translation feature is very useful and it can be improved even more.

The translation should be available for the internal posts as well, so that I can follow up a ticket in which a colleague of mine responds to the customer in a foreign language for me.

The translation should also be available for the tickets created by social media (Messenger, Instagram, etc)

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