Feature Request: Automatic Ticket Merging

3 Commentaires

  • Amie Brennan

    Hey Hannah, 

    Whilst there is no automatic merging ability available built into Zendesk yet, there is an app in the marketplace that can do Auto Ticket merging for you. You can check it out here:

    - Auto Merge

    Hope this helps. :)

  • Sorin Alupoaie

    Hannah, you have another option for auto-merging :)

    Merge Duplicate Tickets app

  • Jahn Bronilla
    Community Moderator

    We're using this Auto Merge and works perfect :) 


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