Grant access to specific views to Agents without using Groups or Personal Views
I would like some agents being part of a group, FRANCE for instance, to access only some specific views without having the visibility of all of them. In other words, I would like to give access to a view to a user being able to select his name instead of using Group segmentation or Personal Views.
I was just searching for this, and found this post.
I would also like to see this because sometimes specific people asks for specific views to watch.
It's just a bad workaround to create groups that only that person is in to be able to see the view.
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