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Select specific user organization via the Chat API

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Αργύρης Νταλιάνης

Publication le 09 mars 2023

Let's say in my Zendesk instance there are end users that belong to multiple organizations.

Currently, when opening up a chat widget inside a web page, in the generated ticket in Zendesk, the selected organization is the user's default one. I can't find a way to specify a different organization via the Chat API.

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    Elisa Simicevic

    Hi! Did you find a solution to the scenario above? Also wanted to know.... Thanks!

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