Notification when a new user register

1 Commentaires

  • James Hanley
    Zendesk Product Manager

    Hey Simon,

    Zendesk doesn't send an email notification when a new user is created, however you should be able to achieve your outcome using our platform.

    For low code, admin friendly solution, both the Workato and Tray.io integrations with Zendesk should be able to support your use case. As a note here, you may need a subscription for those tools in order to scale this notification. Here are the Workato docs for their integration and Tray.io's docs for their integration.

    Alternatively, if you have access to a development team, either of the Incremental Users Export or User Created event in Amazon Event Bridge (if your company uses AWS) can be utilized by your developers to build a custom automated notification system.

    I hope this is helpful.

    James

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