Migrating FROM Agent Workspace


1 Commentaires

  • Arpan Nagdeve
    Zendesk Product Manager

    Hi Chris, 
    In case you turn of AW and go back to the regular chat we do have backward compatibility in place, for feature perspective you'll have coverage. But some of the net new capability on messaging like Answer Bot &  Omni-channel Contact Center will no longer be available.  


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