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How to take Zendesk to the next Level for Management/Leaders

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Amjid Khan

Publication le 03 juil. 2023

Hi,

I think for you to continue to evolve your product and improve it you need to also consider what managers want to see.  For me as a director of my team I would want to log into Zendesk and have my own dashboard which I can customize that gives me the top-level numbers on how my team is doing.

I shouldn't need to do so many clicks to get to Explore and then pull up numbers.  I should be able to share my dashboards to appear when I log into Zendesk.

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    Harper Dane

    Zendesk Luminary

    You could bookmark the desired Dashboard. This is what I use when I want to load directly into my reporting Dash, and it works great. 

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