Product Feedback: Inline Images

Summary:

Zendesk Guide should allow help article authors to designate whether an image they are inserting is placed inline with the surrounding text or not.

Use Case:

As an author, I frequently want to include images of icons a user might click directly in the instructions (for example, "Click the Copy icon [IMAGE] to do XYZ"). To do this now, I have to insert the image and then edit the underlying HTML to add parameters to the <img> tag.

Impact

This adds a lot of time and frustration when authoring an article because it requires so much manual effort. Being able to indicate how the image will be used at the time I insert it would save a lot of extra, unnecessary effort.