Contextual help in Messaging widget

2 Commentaires

  • Commentaire officiel
    Shiyu Zhu
    Zendesk Product Manager

    Hi Marco, 

    Thanks for the feedback. We have plans in Q1, 2024 to introduce page URLs as metadata inside Zendesk Bots for you to create more contextual experiences. We will be sure to update this thread once the feature is available. 


  • Sonalin Pereira

    +1 vote for this. We are sticking to the classic web widget for the same reason. It would be useful to inject context within Messaging to allow for this functionality.


Vous devez vous connecter pour laisser un commentaire.

Réalisé par Zendesk