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iOS 17: Close Button Missing when sending a message



Publication le 30 août 2023

I am using an iPhone with iOS 17, and it seems that the message page doesn't have a close button. I have to force close the app to exit the chat.


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3 commentaire

Officiel

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Will Poon

Zendesk Product Manager

Hi Jojo, 

Thanks for the feedback, as iOS 17 is still in Beta, there can be situations where the experience is not working. This may be addressed by Apple in further Beta releases of iOS 17. In saying that, our teams regularly review our SDK's to make sure compatibility with the latest versions of iOS and Android that are released. We will endeavour to ensure any issues such as the one above are ironed out, prior to Apples General Availability of iOS 17. 

Thanks,

Will 

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Hi Slava,

Shortly after Apple's General Availability of iOS 17 in September, we released the v2.15.0 of the Zendesk iOS SDK which fully supports iOS 17. If you are using v2.15.0 or a later version and still facing this problem, please provide us with some more details, so we can take a look? (i.e. reproduction steps, Zendesk SDK version, device info, a screenshot/recording, etc.)

Thanks,

Onur

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hi Will Poon! Any updates on that issue?

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Officiel

Hi Jojo, 

Thanks for the feedback, as iOS 17 is still in Beta, there can be situations where the experience is not working. This may be addressed by Apple in further Beta releases of iOS 17. In saying that, our teams regularly review our SDK's to make sure compatibility with the latest versions of iOS and Android that are released. We will endeavour to ensure any issues such as the one above are ironed out, prior to Apples General Availability of iOS 17. 

Thanks,

Will 

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