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Enhancing Ticket Sharing Capabilities Across Instances: We Value Your Feedback!

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Chaitali Pathak

Zendesk Product Manager

Publication le 04 déc. 2024

Zendesk is committed to continuously improving our ticket sharing functionality and we’d like your feedback to help guide us in this process. You’re invited to participate in a brief survey designed about your experiences with our current ticket sharing feature. With your responses, we can shape our future roadmap for enhancements to better meet your needs. 

 

Click the link below to take the survey and share your feedback. Thank you for your participation and support!

[Link to Survey]


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7 commentaire

Survey link doesnlt work.
 

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Shawna James

Community Product Feedback Specialist

Thank you for letting us know Scott. We are looking in to this issue and will reach out when we have it updated. Thank you for your patience. 

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Chaitali Pathak

Zendesk Product Manager

Scott Tynan  : Thank you for letting us know. The access has been updated now!

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Matt Russell

Zendesk Luminary

I too am still getting the “You need permission This form can only be viewed by users in the owner's organization” message in Google.
Tried logged into ZD Supoort and private/incognito window.

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Chaitali Pathak

Zendesk Product Manager

Scott Tynan Matt Russell - Could you please check once and confirm? I started getting responses already!

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Matt Russell

Zendesk Luminary

Looks better now, thank you Chaitali Pathak 

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