Recherches récentes

Pas de recherche récente

Discussion - Tips and best practices from the community

Explore and share tips, workflows, customizations, and recipes related to the Zendesk suite of products, all curated from the experiences and insights of fellow Zendesk users.

Nouvelle publication
Tout afficher
    Trier par activité récente
      Support Tip: How to change the ticket Subject using a trigger
      Note: comments added before August 2022 referred to the

      Publication le 14 oct. 2019 · Pedro Rodrigues (opservator.com)

      42

      Abonnés

      0

      Votes

      50

      Commentaires

      Easily Make Your Zendesk Help Center Dropdown Fields Searchable
      Hello Zendesk Community! I'm excited to share a solution I've developed for a long-standing issue many of us have faced:...

      Publication le 24 juil. 2024 · Sushant A

      15

      Abonnés

      5

      Votes

      10

      Commentaires

      Notifications for Community Members
      Hi, everyone! Does anyone have any best practices for ensuring members of our community get notified? It seems like the ...

      Publication le 29 oct. 2024 · Colby Conway

      1

      Abonné

      0

      Votes

      1

      Commentaire

      Suspended Tickets - out of office
      Hi everyone, We just started using Zendesk at my Firm and suspended tickets became a problem on day 2:) The first is a u...

      Publication le 10 nov. 2024 · Sanchez, Santiago

      1

      Abonné

      0

      Votes

      0

      Commentaire

      "Mark as done" button in emails to customers/requesters
      Avec réponse
      Dear Community, I am pretty certain what we have in mind here should be possible - unfortunately I have spent hours sear...

      Publication le 11 nov. 2024 · Yvonne P.

      3

      Abonnés

      1

      vote

      3

      Commentaires

      Push notifications from Zendesk to Slack
      The official Zendesk-Sla...

      Publication le 09 mai 2019 · Jacob the Moderator

      46

      Abonnés

      8

      Votes

      58

      Commentaires

      Display Organizational Information on Ticket Workspace Similar to User profile card
      Does anyone know if there is a way to display Organization information directly in the ticket workspace? I am looking fo...

      Publication le 29 oct. 2024 · Matthew Toenjes

      2

      Abonnés

      0

      Votes

      0

      Commentaire

      Working with the Zendesk <> PagerDuty integration -- Custom Trigger for automated public reply?
      Hi! We've recently set up the integration between Zendesk & PagerDuty. We have a set of conditions such that if a pa...

      Publication le 21 oct. 2024 · Amy Muller

      3

      Abonnés

      0

      Votes

      3

      Commentaires

      Community Sign Up Process
      Hi! Our customer community is segmented based on a person's role type (dictated by a tag being added to their account). ...

      Publication le 29 oct. 2024 · Colby Conway

      0

      Abonnés

      0

      Votes

      0

      Commentaire

      Cómo crear un desarrollo de software en Zendesk
      ¡Hola comunidad de Zendesk! Hola soy un experto en el

      Publication le 29 oct. 2024 · Joseph Luis Monge

      0

      Abonnés

      0

      Votes

      0

      Commentaire