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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.

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      Is there a way to add Sidebar navigation into an article
      Avec réponse
      Is there a way to add Sidebar navigation into an article? Example:

      Publication le 26 févr. 2019 · Mary Paez

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      Zendesk Guide - Tabs inside articles
      Avec réponse
      I'd like to create tabs inside our help articles to separate platform-specific information (screenshot below from Gmail ...

      Publication le 01 oct. 2018 · Aswin Kannan

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      Promoted article - Adding a Timestamp
      Avec réponse
      Does anyone have a suggestion on how to add an article updated timestamp on Promoted Article items listed on the homepag...

      Publication le 12 mars 2019 · Stefano Nguma

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      Default Collapsible sidebar to expand
      Avec réponse
      I am using the Copenhagen theme controls to display the Article list in the collapsible sidebar on the articles and the ...

      Publication le 26 févr. 2019 · Amy Gracer

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      Creating at a community on Zendesk
      Avec réponse
      Hello Everyone, I'm working for a Fintech company active in the Blockchain (SwissBorg) and we have decided to move our s...

      Publication le 18 févr. 2019 · SBorg

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      How can I re-order/organize my category block buttons?
      Avec réponse
      Community. So we have "15" total (current) category buttons on our homepage underneath our search UI section. We want to...

      Publication le 17 janv. 2019 · Christian Brennan

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      Adding Text Over Help Center Banner Image
      Avec réponse
      I'd like to be able to add text above the search bar with the Copenhagen Theme but I'm having a hard time figuring this ...

      Publication le 18 déc. 2018 · Kristen Guttilla

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      Most Popular Articles on Home Page
      Avec réponse
      I'm looking to add a section to my home page underneath the category buttons that displays most popular articles. I assu...

      Publication le 02 nov. 2018 · Emma

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      Custom Icons for Categories on Home Page
      Avec réponse
      We recently switched to the new theme editor, and I'm having trouble figuring out how to reference assets in my homepage...

      Publication le 19 oct. 2018 · Tim Nicholson

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      How to edit drop-down field design?
      Avec réponse
      Question 1 - How can I edit the line height & font size of a drop-down menu's options (when the drop down menu is ex...

      Publication le 05 oct. 2018 · Justin

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