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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.

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      How do I make grid lines appear in a knowledgebase article?
      Avec réponse
      Hi. I'm sorry if this has been asked a thousand times before. I'm new here. I recently pasted into a knowledgebase artic...

      Publication le 16 août 2017 · Mike Fakelastname

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      Create a dynamic url to a ticket in a category
      Avec réponse
      In my Zendesk theme I have three areas called "Administrator", "Instructor" and "Test Taker" In each area they take the ...

      Publication le 31 juil. 2017 · Scott Thigpin

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      Changing Category Block Color
      Avec réponse
      Hello everyone, currently when you come to the home page the category color is white with blue font and when you hover i...

      Publication le 12 sept. 2017 · Zach

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      Translating Help Center Content
      Avec réponse
      Hi All! We are an international company and support users in multiple languages. One of our constant struggles is managi...

      Publication le 07 sept. 2017 · Maggie Ungerboeck

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      Move recently viewed and related article sections
      Avec réponse
      Is it possible to move the recently viewed and related article section to the right hand side of the page? Similar to ho...

      Publication le 16 août 2017 · Mike Domin

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      Remove the "Recent Activity" in Help Center
      Avec réponse
      Hi, how can we customize our layout so that "Recent Activity" does not appear?

      Publication le 08 août 2017 · Steven Johnson

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      Help Center - Change design header to match hero image
      Avec réponse
      Not positive if I'm in the right forum. We're trying to make our help center match the design of our landing page for ou...

      Publication le 25 mai 2017 · Sara Sanantonio

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      How can I change the wording in the "Recent activity" heading?
      Avec réponse
      I would like to reword the heading. I see that it is represented by the {{recent_activity}} placeholder. How do I change...

      Publication le 26 avr. 2017 · David

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      Voting on articles
      Avec réponse
      Hi, I was wondering how I can add the vote buttons to my articles. I attached an example which is also from a Zendesk ar...

      Publication le 30 déc. 2016 · Max van der Biezen

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      Showing the user name in a template
      Avec réponse
      Hi! According to

      Publication le 22 sept. 2016 · Diego Rod

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