After a group, need an overflow routing to an IVR



Data ultimo post: 15 feb 2021

Hello

We have lines arriving on a group and if no one picks up, we want for the next routing calls to go to an IVR. However, Zendesk's settings to date do not allow this.

Hoping that others may have the same need.


1

0

0 commenti

Accedi per lasciare un commento.

Non hai trovato quello che cerchi?

Nuovo post