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Suggestion: provide real-time assessment of how many tickets would be affected by a change in a trigger or automation

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Dave Garofalo

Data ultimo post: 27 mar 2025

Sometimes, updating a trigger or automation will have widespread, unintended consequences, and large numbers of tickets can be affected.

It would be helpful if, upon clicking Save on a trigger or automation, a pop-up message could say “This change will affect X number of tickets” so the user can review the criteria if necessary before the update is finalized.

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    Shawna James

    Community Product Feedback Specialist

    Hey Dave,
     
    Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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