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Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.

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      New podcast: Dispatch from the frontlines of critical customer service—with the International Rescue Committee’s Andre Heller
      Hey there Zendesk Community! We at Zendesk are excited to announce the release of our

      Data ultimo post: 27 giu 2024 · Brett Bowser

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      Join Us for the Zendesk AI Summit on October 9, 2024!

      Data ultimo post: 07 ago 2024 · Brett Bowser

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      Early Access Program: Configuring the conversation flow and composer location in tickets
      Happy Monday my fellow community friends! I'm excited to share that we have launched an new early access program...

      Data ultimo post: 09 ott 2023 · Brett Bowser

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      Zendesk Relate 2024 early bird signups are now open!
      Get your ...

      Data ultimo post: 09 nov 2023 · Brett Bowser

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      Announcing new Zendesk EAP: Tracking Agent Time spent outside of Zendesk!
      Hello everyone! The Zendesk WFM team is thrilled to announce access to a new program for tracking agent productivity. Le...

      Data ultimo post: 23 lug 2024 · Shawna James

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      AI & Bot Integrations for Enhancing your EX Event Summary
      We recently delved into our latest innovations around Employee Experience, including Conversational Bots in Slack, and p...

      Data ultimo post: 13 ott 2023 · Devan La Spisa

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      Join us for our next Deep Dive on How to Prepare your Team for AI Driven CX
      Join us on August 1st for an exciting event, "How to Prepare Your Team for AI-Driven CX." Discover best...

      Data ultimo post: 18 lug 2024 · Devan La Spisa

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      Zendesk Android SDK users impacted by Google Firebase update - issue with instructions in the email
      Hello, I'm following the instructions provided in an email about the above issue. In mobile SDK in settings we have noth...

      Data ultimo post: 28 mag 2024 · Nathalie

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      Join the SMB User Group in NYC Oct. 4th
      Completata
      Hello, NYC! 🗽 We're thrilled to announce that we're hosting our

      Data ultimo post: 26 set 2023 · Drew Frey

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      PM Roundtable on Messaging End User Experience: Event summary & response from the product team
      Thanks to everyone who attended our PM Roundtable on...

      Data ultimo post: 12 ott 2023 · Devan La Spisa

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