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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Missed Assignment Count/Percentage in Zendesk Messaging
      Feature Request Summary: -Currently, there is no native metric within Zendesk Explore for tracking "Mis...

      Data ultimo post: 02 set 2024 · Jahn

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      Cannot customize message in Zendesk Explore for schedule delivery
      In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...

      Data ultimo post: 25 feb 2025 · LWD Support

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      Feature Request: Build Reports with information out of two datasets
      We're want to build up a report with information out of two different datasets. In particular we want to count incoming ...

      Data ultimo post: 12 dic 2023 · Jamie Berges

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      Filter Issues & Images
      Hi Team, All our internal and customer reporting is run monthly for the full range of the previous month. We also conduc...

      Data ultimo post: 20 feb 2025 · Melanie Hobman

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      Why am I missing some much customization?
      I want to preface that if there are methods to accomplish what I'm talking about, they aren't clearly documented anywher...

      Data ultimo post: 29 gen 2025 · Sam

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      Explore - Forced migration while missing functionality
      This feedback may come across as critical and abrasive. That's a reflection of the frustration I am feeling with my own ...

      Data ultimo post: 12 mar 2025 · Joshua Bentley

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      Custom Roles in Explore
      Pianificati

      Feature Request Summary:

      Along with the roles of Admin, Agent, End User in Explore datasets,...

      Data ultimo post: 02 giu 2022 · Monica

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      "Today" option missing from Time filters on new dashboard builder?
      Pianificati
      Hi Team! Not sure if this is a bug, or if i'm doing something wrong, or if it's meant to be like this for a reason, but ...

      Data ultimo post: 06 gen 2025 · Tim Grimshaw

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      Transitioning to the new Explore dashboard builder: Your questions answered
      Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

      Data ultimo post: 19 ott 2023 · Walter Bellante

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      Report multi-select values comma separated in a single row in exported CSV from Explore
      Con risposta
      The current behavior when exporting a CSV from Explore creates a new row for a ticket for each value in a multi select f...

      Data ultimo post: 23 mag 2023 · Marcus Vickers

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