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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      New team Members Page: extra Role column
      Hi The new page has 4 columns: Name, Email, Product access, Last sign-in. I would find useful a Role column to check (an...

      Data ultimo post: 16 feb 2022 · Diego Susa

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      User Status on New Team Members Page
      The new Team Members page looks great and I'm looking forward to the filtering. I think it would also be helpful to stil...

      Data ultimo post: 22 feb 2022 · Sam Ayoko

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      Don't love the separate tab for admin settings now
      I work in more that one instance at once and have them visually identifiable by tab. This new tab is not clear which of ...

      Data ultimo post: 09 feb 2022 · Becky Compton

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      Everything moved to admincenter
      Just wanted to update a macro. Now I am redirected to Zendesk admin center, Not a fan.

      Data ultimo post: 10 feb 2022 · Marianne H

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      Allow the Settings button in support to open the Admin Center
      Just wanted to give an option for the Admin Center. I don't mind the new Admin Center all that much, although it does ma...

      Data ultimo post: 04 mar 2022 · Mark de Leeuw

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      New team Members Page - additional columns
      Hello, Please add a " Show columns" menu in the New Team members page with access to
      • Support - Role
      • Gu...

      Data ultimo post: 07 mar 2022 · Meg Gunther

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      Create a custom view for a non-agent Requester
      I don't understand why we can't create a Custom view for a requester that is not an agent in our account or why CSVs can...

      Data ultimo post: 17 mar 2022 · Jeffrey LeBlanc

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      There should be an option to change back to old Admin Center
      Previously, I could change views, macros, triggers, etc. without a new tab opening up. Now, if I want to change a view i...

      Data ultimo post: 14 feb 2022 · Holly Jania

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      Hate it
      Simply hate that the admin center is a new tab.

      Data ultimo post: 04 mar 2022 · Josh

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      Team members page ~ Unable to filter by custom chat roles
      Hi, I'm unable to filter by custom roles with the new team members page, despite having agents with these roles assigned...

      Data ultimo post: 04 mar 2022 · Ben Steele

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