Q&A - Sales CRM (Sell)

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      New Custom objects availability in Zendesk sell
      Hi, The new Custom objects cannot be used with sell. For now We can use only legacy version to extend data. How can we c...

      Data ultimo post: 20 mar 2024 · msoffia

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      Zendesk Sell REST API '/pipelines' endpoint does not return all pipelines.
      Hi! I am using the Zendesk Sell REST API version '2' and authorized on behalf of a user who has the 'admin' role. The us...

      Data ultimo post: 06 feb 2024 · Developer Import2 Updated

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      Convert Leads with Lead Source Info to contact/company....
      With converting a Lead with the out of the box field "LeadSource" this information gets lost. But for reporting this inf...

      Data ultimo post: 16 gen 2024 · Christian Meinhart

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      Ranking custom fields together with standard fields?
      I found now way to mix ranking standard with custom fields? Yes I can group fields but does not reflect on data input ma...

      Data ultimo post: 16 gen 2024 · Christian Meinhart

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      Field salutation on Leads with possibilty to convert to contact
      For Marketing stuff it is important to have salutation on leads (Mr, Mrs,...) but also with the feature to convert to co...

      Data ultimo post: 16 gen 2024 · Christian Meinhart

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      Hide requests on "My store requests" page depending on ticket type
      Hi ZD community, Hoping for some urgent assistance. Very high level, we want tickets submitted via certain forms and for...

      Data ultimo post: 18 ott 2023 · Casey

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      sending emails to filtered contacts that don't show an email attached
      In Sell, when creating a smart list to send an email out to certain companies or contacts (same thing for us) I've filte...

      Data ultimo post: 08 gen 2024 · Ashley Krämer

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      How do I delete all blank companies in Zendesk reach
      I have blank company values that I'm getting charged for when I use Zendesk Reach. I don't want to manually delete them ...

      Data ultimo post: 27 dic 2023 · Garrett Cahill

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      Ability to disable email template over write function
      Con risposta
      Hi Team! With Sell is there any workaround to adding an email Template without overwriting what was previously written o...

      Data ultimo post: 07 ago 2023 · NumberBarn Support

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      Emails in Sell not sending today - 12/14/2023
      Con risposta
      Has anyone else experienced that emails are not sending through Sell today? This is seriously disrupting our business. <...

      Data ultimo post: 14 dic 2023 · Kat Amato

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