Zendesk training days are live, interactive events that give our customers a chance to share challenges and to learn from our expert trainers. Each training includes different scenarios and troubleshooting activities while also allowing time for lots of Q&A. Get ready to take your customer support experience to the next level after completing these trainings.

Register here. 

Training time: 10:00am-4:30pm (AEDT)

Cost for training: A$840 per training day ticket

Training day description:

• Zendesk Explore, I and II -This training focuses on helping you navigate Explore & master the pre-built features. You will learn how to create, share, and use a new dataset with your wider team to improve your collaborative approach to digging deeper into your data.(Agenda)(November 11)

Save on your Certification Exam when you purchase with a training day ticket.

• Zendesk Support Administrator certification exam for A$250 (save A$200 off retail price) 
• Zendesk Guide Specialist certification exam for A$150 (save A$105 off retail price)
• Zendesk Explore CX Analyst certification exam for A$250 (save A$200 off retail price)

Reach out to trainingevents@zendesk.com with any questions.