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This workshop is designed specifically for support agents and admins looking to master the art of prompting Large Language Models (LLMs) like ChatGPT, Claude, or Gemini. Learn core prompting principles, from crafting clear and precise requests to avoiding ambiguity and words with multiple meanings. We'll explore practical prompting techniques through interactive exercises in categories such as information retrieval, rewriting, summarization, and ideation. Walk away with essential tips, real-world examples, and best practices to immediately improve the quality and accuracy of your AI-assisted outputs.

Join us May 13 at 11:00 AM CDT to learn how Zendesk helps teams like IT, HR, and more reimagine employee service for the AI era with the Zendesk Employee Service Suite. Get an inside look at our latest innovations from service catalog and approvals, to AI agents, and see what's on the horizon.

What You'll Learn:

• Revolutionize Employee Service: Explore how the Zendesk Employee Service Suite enhances service delivery for teams like IT and HR, driving efficiency and employee satisfaction in the AI era.

• AI-Powered Support: Discover how AI agents are seamlessly integrated into the suite to provide instant assistance, automate routine tasks, and elevate the overall employee experience.

• Innovative Features: Dive into our latest advancements, including a comprehensive service catalog and streamlined approval processes, designed to simplify requests and enhance response times.

• Exciting Announcements from Relate: Get the latest updates from the Relate conference, highlighting new features and enhancements in the Zendesk Employee Service Suite that will redefine employee service.

This interactive session offers you the chance to engage directly with our experts, who will provide insights tailored to your specific needs.

👉 Register Today to secure your spot and learn how Zendesk AI Agents can transform your employee service strategy!

Join us for this enlightening deep dive and contribute to the conversation on shaping the future of employee support with AI. We look forward to seeing you there!

Ready for your close-up? Join us for our next Zendesk User Admin meetup where we're rolling out the red carpet for the exclusive premiere of Action Builder - now available in Early Access!

Be among the first to witness this groundbreaking feature that's about to transform how your team manages processes across multiple systems—all without writing a single line of code. Most attendees will be getting their very first glimpse of this exciting new tool!

What to Expect:

• Exclusive first look at Action Builder's intuitive interface
• Hands-on workshop to create your first automated workflow
• Early adopter insights and implementation tips
• Direct Q&A with Zendesk Product Managers who built the feature
• Opportunity to provide feedback that shapes the future of Action Builder
• Networking with fellow Zendesk wizards in our virtual space

Whether you're a seasoned Zendesk pro or just getting started, this special Early Access showcase puts you at the forefront of Zendesk innovation—giving you the tools to simplify workflow automation before anyone else.

Secure your virtual front-row seat today! Early Access events typically fill up quickly, so register now to be part of this exclusive preview.

And... that's a wrap! (Until the big premiere on May 21st!)