Getting started with Guide for your help center: Setting up

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  • Jerrod Harden

    Every time I go to widgets and setup help center, and try to enable it i get the below error:


    When i go to Guide i get this:


    I so new to all of this and I'm just trying to get an interface for all of our end users to be able to submit tickets.

  • Jennifer Rowe
    Zendesk Documentation Team

    Hi @...

    Are you the account owner? The Help Center has to be enabled by the account owner, so you might have to ask that person to do it, if it's not you. See if that works!

  • Jerrod Harden

    🤦‍♂️ that makes sense , im an admin , not the owner. I will get with the owner . Thank you !


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