Getting started with Guide
Getting started with your help center
Edited Jun 17, 2025
54 votes · 22 comments
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Welcome to Guide for help center
Edited Jan 13, 2025
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Evaluating the help center in your Zendesk Suite trial account
Edited Jun 17, 2025
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Getting started with self-service - Introduction: Elements of a self-service channel
Edited Jun 16, 2025
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Getting started with self-service – Part 1: Planning your self-service content project
Edited Jun 16, 2025
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Getting started with self-service – Part 2: Planning your self-service content structure
Edited Jun 16, 2025
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Getting started with self-service – Part 3: Determining what articles you need to create
Edited Jun 16, 2025
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Getting started with self-service – Part 4: Writing your knowledge base articles
Edited Jun 16, 2025
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Getting started with self-service - Part 5: Launching your help center
Edited Jun 16, 2025
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Getting started with self-service - Part 6: Tracking essential self-service metrics
Edited Jun 16, 2025
2 votes · 14 comments
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Getting started with self-service - Part 7: Maintaining and improving your knowledge base
Edited Jun 16, 2025
1 vote · 0 comments
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