Recent searches


No recent searches

Getting started with Guide


Getting started with Guide for your help center

What's my plan? Guide enables you to provide end users with a complete self-service support option and empowers ag...

Edited Jan 22, 2025

53 votes  ·  21 comments

53

Votes

21

Comments


Welcome to Guide for help center

Welcome to Guide Get ready to provide your users with a complete self-service support option and empower your age...

Edited Jan 13, 2025

1 vote  ·  0 comments

1

Vote

0

Comments


Evaluating the help center in your Zendesk Suite trial account

What's my plan? This part of the Zendesk Suite trial evaluation guide helps you evaluate Guide featur...

Edited Feb 07, 2025

2 votes  ·  0 comments

2

Votes

0

Comments


Getting started with self-service - Introduction: Elements of a self-service channel

What's my plan? Articles in the series Introduction: Elements of a self-service channel Part 1: Planning your ...

Edited Feb 07, 2025

0 votes  ·  0 comments

0

Votes

0

Comments


Getting started with self-service – Part 1: Planning your self-service content project

What's my plan? Articles in the series Introduction: Elements of a self-service channel Part 1: Planning your ...

Edited Jun 21, 2024

0 votes  ·  0 comments

0

Votes

0

Comments


Getting started with self-service – Part 2: Planning your self-service content structure

What's my plan? Articles in the series Introduction: Elements of a self-service channel Part 1: Planning your ...

Edited Feb 07, 2025

1 vote  ·  0 comments

1

Vote

0

Comments


Getting started with self-service – Part 3: Determining what articles you need to create

What's my plan? Articles in the series Introduction: Elements of a self-service channel Part 1: Planning your ...

Edited Feb 07, 2025

2 votes  ·  0 comments

2

Votes

0

Comments


Getting started with self-service – Part 4: Writing your knowledge base articles

What's my plan? Articles in the series Introduction: Elements of a self-service channel Part 1: Planning your ...

Edited Feb 07, 2025

0 votes  ·  0 comments

0

Votes

0

Comments


Getting started with self-service - Part 5: Launching your help center

What's my plan? Articles in the series Introduction: Elements of a self-service channel Part 1: Planning your ...

Edited Jun 21, 2024

0 votes  ·  0 comments

0

Votes

0

Comments


Getting started with self-service - Part 6: Tracking essential self-service metrics

What's my plan? Articles in the series Introduction: Elements of a self-service channel Part 1: Planning your ...

Edited Jun 21, 2024

2 votes  ·  12 comments

2

Votes

12

Comments


Getting started with self-service - Part 7: Maintaining and improving your knowledge base

What's my plan? Articles in the series Introduction: Elements of a self-service channel Part 1: Planning your ...

Edited Feb 07, 2025

1 vote  ·  0 comments

1

Vote

0

Comments