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Getting started with Guide
Getting started with Guide for your help center
Edited Mar 07, 2025
53 votes · 21 comments
53
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21
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Welcome to Guide for help center
Edited Jan 13, 2025
1 vote · 0 comments
1
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Evaluating the help center in your Zendesk Suite trial account
Edited Mar 06, 2025
2 votes · 0 comments
2
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0
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Getting started with self-service - Introduction: Elements of a self-service channel
Edited Mar 19, 2025
0 votes · 0 comments
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Getting started with self-service – Part 1: Planning your self-service content project
Edited Mar 19, 2025
0 votes · 0 comments
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Getting started with self-service – Part 2: Planning your self-service content structure
Edited Mar 19, 2025
1 vote · 0 comments
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Getting started with self-service – Part 3: Determining what articles you need to create
Edited Mar 19, 2025
2 votes · 0 comments
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Getting started with self-service – Part 4: Writing your knowledge base articles
Edited Mar 19, 2025
0 votes · 0 comments
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Getting started with self-service - Part 5: Launching your help center
Edited Mar 19, 2025
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Getting started with self-service - Part 6: Tracking essential self-service metrics
Edited Mar 19, 2025
2 votes · 12 comments
2
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12
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Getting started with self-service - Part 7: Maintaining and improving your knowledge base
Edited Mar 19, 2025
1 vote · 0 comments
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