Getting started with Guide


Getting started with your help center

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with ...

Edited Jun 17, 2025

54 votes  ·  22 comments

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Welcome to Guide for help center

Welcome to Guide Get ready to provide your users with a complete self-service support option and empower your age...

Edited Jan 13, 2025

1 vote  ·  0 comments

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Evaluating the help center in your Zendesk Suite trial account

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with ...

Edited Jun 17, 2025

2 votes  ·  0 comments

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Getting started with self-service - Introduction: Elements of a self-service channel

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Articles in the...

Edited Jun 16, 2025

0 votes  ·  0 comments

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Getting started with self-service – Part 1: Planning your self-service content project

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Edited Jun 16, 2025

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Getting started with self-service – Part 2: Planning your self-service content structure

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Edited Jun 16, 2025

1 vote  ·  0 comments

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Getting started with self-service – Part 3: Determining what articles you need to create

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Edited Jun 16, 2025

2 votes  ·  0 comments

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Getting started with self-service – Part 4: Writing your knowledge base articles

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Edited Jun 16, 2025

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Getting started with self-service - Part 5: Launching your help center

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Edited Jun 16, 2025

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Getting started with self-service - Part 6: Tracking essential self-service metrics

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Edited Jun 16, 2025

2 votes  ·  14 comments

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Getting started with self-service - Part 7: Maintaining and improving your knowledge base

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Articles in the...

Edited Jun 16, 2025

1 vote  ·  0 comments

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